Provide shoppers with a self-service tool to identify related and supporting items for their primary item of interest. Limit to SKU’d items, avoiding personal observations like “I recommend you do something about that hair.”
Self-service is increasingly appealing to the modern shopper while upsell/cross-sell is always appealing to a retailer. The recommendation feature could be part of a stand-alone installation or incorporated in the same kiosk used for browsing digital catalogs. Customers ensure they haven’t forgotten anything and stores maximize revenue per shopper.
Ability to integrate with external data sources and business logic. Any retailer offering recommendation options on their website could likely repurpose that logic on a kiosk running Intuiface. Create a touch-first UI optimized for self-service use, and take advantage of Intuiface’s ability to communicate with the back office to deliver images, videos, documentation and more in support of recommended items. This ensures the kiosk is always up-to-date and consistent with the web and mobile experience.
