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Self-Service Kiosk

Enable shoppers to browse, select, and possibly even purchase items without having to wait on line.

Summary:

Enable shoppers to browse, select, and possibly even purchase items without having to wait on line. “Keep those screens clean!” yells McDonald’s managers everywhere.

Business Value:

Self-service is increasingly popular as a line buster. Multiple diners can be accommodated without requiring heavily staffed service lines. With live data integration, menus will always be current. Plus changes can be made on the fly and throughout the day. Advertising can supplement information and be controlled on a per-screen basis, enabling upsell and cross-sell.

Key Intuiface Feature(s):

Ability to integrate with external data sources and business logic, plus analytics. Intuiface can communicate with any back-office system, ensuring your ability to access and display the latest menu items and prices. Multiple sources can be incorporated in real-time, filters can be easily assigned, and you can use any visual to display that content as meaningfully as possible. Change options based on times of day, special events, promotions, or more with ease. (NOTE: The connection doesn’t have to be live. Information can be stored locally to ensure offline accessibility.) And with analytics, you can collect information about the most and least popular selections, the stores most successful with kiosks, and more, good lessons-learned for improving deployment success.

Samples

Download our free sample experiences to see this usage model in action for yourself.

Videos

Videos that showcase this usage model in action.

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